We would like to ask you to think again about the need of the purchase and check your color and size choices, because making a return is quite energy-consuming for the planet.

However, if you have made a wrong choice, we will of course help you with returns. Please fill out the form below and expect an email with further return instructions.

Please note that you can return a product if it still has its original appearance, labels, tags, and consumer properties. Used items cannot be returned.

You can return items you have purchased on our website within 7 days after you receive your order.

Returns of goods of adequate quality within Russia are performed at our expense, returns of goods from other countries are performed at the expense of the purchaser.

If faulty goods are found, a refund will be made at our expense.

We are processing the return of funds within 3 working days after receiving the parcel. The terms of crediting of funds to your account depend on your bank.

If you have any questions about the return, please email us at returns@impower.store.

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